Privacy Policy

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes your name, email address, company name, phone number, and any other information you choose to provide.

We automatically collect certain information about your device when you use our services, including IP address, browser type, operating system, referring URLs, and information about your usage of our services.

If you integrate third-party services with Metaqube CRM, we may receive information from those services in accordance with their authorization procedures and privacy policies.

We use the information we collect to provide, maintain, and improve our services, including to process transactions, send you technical notices and support messages, and respond to your comments and questions.

We may use your information to communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you. You can opt out of receiving these communications at any time.

We use information collected to monitor and analyze trends, usage, and activities in connection with our services, to detect, prevent, and address technical issues, and to protect the rights and safety of Metaqube CRM and our users.

We do not share your personal information with third parties except as described in this privacy policy. We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

We may disclose your information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

We retain your personal information for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our services, making data-driven business decisions, complying with our legal obligations, and resolving disputes.

When you delete your account, we delete your personal information within 30 days. Some information may be retained in backup systems for a limited period or as required by law.

We maintain different retention periods for different types of information based on the nature of the data and the purposes for which it is processed.

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption to protect data in transit and at rest.

Our infrastructure is SOC 2 Type II certified, and we undergo regular security audits and penetration testing. All data is stored in secure data centers with physical and digital access controls.

While we implement safeguards designed to protect your information, no security system is impenetrable and we cannot guarantee the security of our systems or your information.

You have the right to access, update, and delete your personal information at any time through your account settings. You can also request a copy of your data or ask us to delete your account by contacting our support team.

You have the right to opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages or by updating your notification preferences in your account settings.

If you are located in the European Economic Area, you have additional rights under GDPR, including the right to data portability, the right to object to processing, and the right to lodge a complaint with a supervisory authority.

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located in the European Economic Area or other regions with laws governing data collection and use, please note that we may transfer information to countries that do not have the same data protection laws as your jurisdiction.

When we transfer personal data from the EEA to other countries, we use legal mechanisms such as Standard Contractual Clauses approved by the European Commission to ensure adequate protection of your information.

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

If you believe that we might have any information from or about a child under 16, please contact us at privacy@metaqube.net.

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the 'Last Updated' date.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.

If you have any questions, concerns, or complaints about this privacy policy or our data practices, please contact us at privacy@metaqube.net or write to us at:

Metaqube CRM, Data Protection Officer, 123 Privacy Lane, San Francisco, CA 94102, United States

We will respond to your inquiry within 30 days and work with you to resolve any issues or concerns you may have.