How can we help?

Click the 'Get Started' button on our homepage and fill in your details. You'll receive a confirmation email to verify your account. Once verified, you can start using Metaqube CRM immediately with our 14-day free trial.

No, we don't require a credit card to start your 14-day free trial. You can explore all features without any payment information. You'll only need to add payment details if you decide to continue after the trial period.

Go to Settings > Import Data and choose your file format (CSV, Excel, or connect directly from another CRM). Our system will guide you through mapping your fields to ensure all data is imported correctly.

Yes! Go to Settings > Team and click 'Invite Member'. Enter their email address and select their role. They'll receive an invitation email with instructions to join your workspace.

We accept all major credit cards (Visa, Mastercard, American Express) and debit cards. For enterprise plans, we also offer invoice billing with annual contracts.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate the billing based on your current billing cycle.

You can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your current billing period. After that, your account will be downgraded to the free plan and data will be retained for 30 days.

Yes! Annual plans receive a 20% discount compared to monthly billing. You'll see the savings clearly displayed when selecting your plan.

Our AI analyzes multiple data points including engagement history, demographic information, and behavior patterns to assign each lead a score from 0-100. Higher scores indicate leads more likely to convert.

Absolutely! You can create custom workflows using our visual builder. Set triggers, conditions, and actions to automate your unique sales process. No coding required.

Yes, we integrate with popular tools including Gmail, Outlook, Slack, Zoom, and many others. Check our integrations page for the full list and setup instructions.

Yes, you can export your data at any time in CSV or Excel format. Go to Settings > Export Data and select what you'd like to export. Enterprise customers also have access to our API for automated exports.

We use bank-level 256-bit SSL encryption for all data transmission and AES-256 encryption for data at rest. Our infrastructure is SOC 2 Type II certified and we undergo regular security audits.

Your data is stored in secure data centers with redundant backups. You can choose your preferred data region during setup (US, EU, or APAC) to comply with local regulations.

Yes, we are fully GDPR compliant. We provide tools to help you manage user consent, data access requests, and data deletion. You maintain full ownership and control of your data.

Yes, we strongly recommend enabling two-factor authentication (2FA) for all users. You can enable it in your account security settings using an authenticator app or SMS.